People taking care of people ... Together we can do anything!

Welcome to Rural/Metro's East Zone

Rural/Metro’s East Zone operations currently provide private 911-emergency and interfacility ambulance transportation services in New York, Ohio, Indiana and Kentucky, with plans for future expansion throughout the region.

Our 2,200 East Zone employees provide ambulance transportation services 24 hours a day to our growing base of customers throughout region, providing more than 300,000 ambulance transports annually.

  • 911 Emergency Ambulance Services: We are the exclusive provider of 911 emergency ambulance services in major cities and counties through the Eastern U.S., including the Buffalo, Rochester and Syracuse, New York; Indianapolis, Indiana; Youngstown, Cleveland and Cincinnati, Ohio; Louisville and Lexington, Kentucky – just to name a few.
  • Interfacility Ambulance Services: From large hospital networks and healthcare systems to skilled nursing facilities dotted throughout our service areas, we are the trusted ambulance provider that healthcare professionals turn to for their patient transportation needs. With more than half of our patients requiring interfacility transportation on a non-emergency basis, we are experts at ensuring our customers’ needs are met.
  • Special Event Ambulance Services:  Rural/Metro is known locally and nationally for our ability to coordinate multiple large-scale events where specialized ambulance services are needed. Our ambulance standby services are provided under long-term contracts with large sporting venues such as the Indianapolis Motor Speedway for year-round motorsports, as well as major professional and amateur sporting events nationwide such as football, baseball, basketball and hockey. 

Careers

Rural/Metro's East Zone paramedics, emergency medical technicians, dispatchers and other skilled emergency service professionals represent a highly dedicated and respected work force throughout the United States. We operate in variety of EMS settings, from fast-paced, high-performance urban environments to suburban and rural communities.

We are seeking high-performing EMS professionals to support the communities we serve.  If you are looking for a career with an industry leading, national provider of ambulance and private fire protection services, you've come to the right place!

Newsroom

RURAL/METRO ROCHESTER STAFF MEETS WITH SISTER CITY RESPONDERS FROM PUERTO PLATA, DOMINICAN REPUBLIC “THANK YOU” FROM PUERTO PLATA

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ROCHESTER, New York (December 23, 2013) – Puerto Plata Fire Chief, Col. Pedro Martinez and Lt. Roberto Gonzales visited Rochester, NY this month to convey a heartfelt "thank you" to Rural/Metro for last May’s generous donation of an out -of-service ambulance. The Puerto Plata Mayor Walter Musa and the citizens couldn’t be happier with the graciously donated ambulance that now provides EMS services to more than 300,000 residents in their community.

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COURT CONFIRMS RURAL/METRO PLAN OF REORGANIZATION

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Financial Indebtedness to Be Reduced by Approximately 50 Percent, $135 Million in New Capital Will Support $40 Million Planned Investments

SCOTTSDALE, Ariz.(December 17, 2013) - Rural/Metro Corporation, a national provider of private ambulance and fire protection services in 21 states and nearly 700 communities, today announced that the U.S. Bankruptcy Court for the District of Delaware ("the Court") has confirmed the Company’s Plan of Reorganization. Rural/Metro expects to formally emerge from Chapter 11 in the next few weeks.

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